A shared inbox, not a mailbox
The AI answers routine email from your knowledge base and escalates the rest to your team. Partners deliver it white-label, under their own brand.
Meet customers where they message
AI handles the routine questions instantly; your team steps in when it matters. Fully white-label for partners and their customers.
Simple, direct, reliable
Routine texts get AI answers; anything unclear escalates to a human. Runs under your brand - or your partners'.
Your page's messages, handled
The AI keeps up with page messages and escalates when a human is needed. Partners offer it under the brand their customers know.
DMs without the backlog
The AI responds to routine DMs and escalates instead of guessing when it isn't sure. White-label for partners from day one.
Live chat on your site
Visitors get instant AI answers from your knowledge base, with clean handoff to your team. Delivered under your brand as a partner offering.
The AI resolves routine questions from your knowledge base. When a conversation needs a human - or when it isn't sure - it escalates instead of guessing.
Escalations arrive in a clean agent desktop: full context, internal notes, and clear handoffs. Nothing gets lost between the AI and your people.
OmniStack CX is white-label: businesses run it as their own, and partners deliver it under theirs.
OmniStack CX is delivered through partners - ISPs and managed service providers who offer it to their business customers under their own brand. If your customers ask you for customer-communication tools, talk to us.
OmniStack CX is built by Netsora Systems, a Vancouver systems-integration practice working in contact centers and business communications since 2015. The platform grew out of a decade of building customer-communication systems for clients - and, since 2018, as our own product. Learn more at netsora.com.
